DAMAGE & DEFECTS
In the unfortunate event that the product you receive suffers from quality issues including visible damage, discoloration, or manufacturing defects, we are here to assist you.
To ensure swift resolution, please adhere to the following steps:
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Document the Issue: Within 48 hours of receiving the product, take clear pictures and record a video showcasing the defect or damage.
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Reach Out to Us: Share the photos and video with our support team via email at info@parman.in.
- Team Evaluation: Our team will meticulously evaluate the issue and get back to you promptly with the next steps for resolution.
Rest assured, we are committed to ensuring your satisfaction and will offer a full refund or a replacement as deemed suitable.
Thank you for your understanding and cooperation.