Zana Rose Gold Chain

Each Parman order is thoughtfully prepared and dispatched within 2 working days. Once shipped, you can expect swift delivery timelines:

• Metro Cities: Within 48 hours
  
• Non-Metro Cities: Within 60 hours
  

Orders placed over weekends or public holidays will be processed on the next working day. We work with trusted delivery partners, selected for their reliability and care, to ensure your jewellery reaches you safely and on time.

Exchanges
We offer a seamless 7-day exchange window. If you'd like to initiate an exchange, simply email us at info@parman.in with your order details. Kindly ensure the piece is unworn and in its original packaging. All approved exchanges are issued as Store Credits, so you can find something you truly love.

Damaged Items
We’re committed to delivering pieces in perfect condition. Should your order arrive damaged, please share a clear unboxing video with us at info@parman.in. Upon verification, a full refund will be issued to your original payment method—no questions asked.

Returns & Refunds
All sales are considered final, with the exception of damaged items. We do not accept returns for reasons other than product damage. Refunds are not issued for exchanges; instead, you’ll receive Store Credit to redeem at your convenience.

Initiating a Return
To request a return, please email info@parman.in within 7 days of receiving your order. We’ll schedule a reverse pickup at a nominal fee of ₹350. Kindly ensure the product is securely packed to avoid damage in transit.

In Transit Responsibility
While we take every measure to assist you, Parman is not liable for packages lost or damaged during the return process. We recommend careful packaging to ensure your piece reaches us safely.

Timeline
Returns and exchanges requested beyond 7 days of delivery will not be accepted unless approved under exceptional circumstances.

You can read more about our Exchange and Return Policy here.